Software Licensing & Credits

How our software licensing works.

Our licensing model can vary between products. The product page tells you which model applies — the details below explain what each model means and the rules that apply to every OBDX Pro software product.

System requirements

Two things our software needs to run.

  • A genuine, activated copy of Windows. Non-genuine, cracked or unactivated Windows installations can cause startup errors and licensing problems, and aren’t supported.
  • A real machine. Our software doesn’t run inside virtual machines or emulated environments. Attempting to use it in one results in immediate licence termination without refund.

Licensing models

Which model applies?

Different OBDX Pro software products use different licensing approaches. Every model below ties the licence to your scantool, not to a specific computer or phone — the product page will tell you which model that product uses.

Model 1

Licensed to Scantool

A one-time licence linked to your scantool’s unique signature.

Model 2

Licensed to Scantool with Credits

Scantool-linked licence combined with credits consumed per use.

Model 3

Licensed to Scantool with Subscription

Scantool-linked licence that requires an active subscription.

Model 4

Licensed to Scantool with Ad Revenue & Credits

Scantool-linked licence using a mix of ad-supported access and credits.

How licensing works

The rules that apply to every licence.

Licences move with the scantool.

Because licences are linked to your scantool, you can move between computers and phones freely — bring the scantool, bring the licence.

Lost or destroyed scantool

A replacement scantool’s unique signature can take over your existing licences for a $49 admin fee covering the transfer work.

This fee is separate from the cost of the replacement scantool itself.

Scantools don’t share.

If a workshop has two scantools, only the licensed one can run licensed software. Each scantool needs its own licence to be used.

Internet required.

All software requires an internet connection for registration. There’s no offline activation.

Subscription and credit-based products also need internet access to refresh licensing details — without it, the application will pause until a connection is available.

Tamper detection.

Subscription and credit-based applications report attempts to tamper with licensing or any part of the application. Detected tampering results in immediate licence termination without refund, and the scantool’s unique signature being blacklisted from future products.

Licence revocation.

Any licence can be revoked without refund or prior notice if the end-user’s use of the application doesn’t comply with our terms and conditions.

Software credits

How credits work.

Credits are used to register or licence specific items in some of our software products.

  • One use per credit. Each credit can be spent once to register or licence the requested item.
  • No refunds or replacements for change of mind, or for credits applied to the wrong item.
  • Non-exchangeable and non-transferable. Credits can only be used for the product described on the credit’s listing.
  • Pricing may change. The cost of credits can change at any time without prior notice.

Question about a licence or your credits?

Send us the details and we’ll sort it out.

Contact Us